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[SOLVED] Product showing zero in cart

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1 year 5 months ago #224 by Enrico
Enrico replied the topic: [SOLVED] Product showing zero in cart
Hi Rob,

It should be ok. I didn't see any problem.

But remember best practice: Backup your website before doing important upgrades.

Best regards,
Enrico

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1 year 5 months ago #223 by Rob Haddix
Rob Haddix replied the topic: [SOLVED] Product showing zero in cart
Hi Enrico,

Woocommerce 3.0.2 is available, is it safe to upgrade or will it cause problems with WooPrice Calculator Version 1.2.18.?
I'm using Woocommerce 3.0.1 now without problems.

Thanks
Rob

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1 year 5 months ago #220 by Enrico
Enrico replied the topic: [SOLVED] Product showing zero in cart
Hi Andreas,

I noticed that the problem was solved, but I did nothing.

Have you solved the problem on your own?

Thanks

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1 year 5 months ago #219 by Enrico
Enrico replied the topic: [SOLVED] Product showing zero in cart
Hi Andreas,

I have received your emails.

I'm working on the problem right now.

Best regards,
Enrico

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1 year 5 months ago #216 by Andreas Hofer
Andreas Hofer replied the topic: [SOLVED] Product showing zero in cart
Hi Enrico.

We have send the WP-Admin Logins on your Emailaddress.

Bye
Thanks

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1 year 5 months ago #215 by Andreas Hofer
Andreas Hofer replied the topic: [SOLVED] Product showing zero in cart
Hi Enrico,

I've sent you the FTP access via Email.
Please contact us if you found something.
thanks!

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1 year 5 months ago - 1 year 5 months ago #214 by Enrico
Enrico replied the topic: [SOLVED] Product showing zero in cart
Hi Andreas,

Please send me your FTP access via Email: hello@woopricecalculator.com, please send me wp-admin access also

Is this a test environment?

Best regards,
Enrico
Last Edit: 1 year 5 months ago by Enrico.

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1 year 5 months ago #213 by Andreas Hofer
Andreas Hofer replied the topic: [SOLVED] Product showing zero in cart
Hi Enrico,

with the upgrade to 1.2.17 the problem is solved.
But now I have another problem.
I've installed the Theme Jupiter.
When I calculate a product the price on the product site is always the same.
The Console Log from Chrome is in the attachment.
The Error comes from the main.js in line 194
The Link to the Product is: wordpress.p403566.webspaceconfig.de/?product=rollenetikett
But this problem is for all products.
Thanks!
Attachments:

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1 year 5 months ago #212 by Rob Haddix
Rob Haddix replied the topic: [SOLVED] Product showing zero in cart
Hi Enrico,

Thank you so much for your quick response. It looks like everything is working perfect now :-)

Rob
The following user(s) said Thank You: Enrico

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1 year 5 months ago - 1 year 5 months ago #209 by Enrico
Enrico replied the topic: [SOLVED] Product showing zero in cart
Hi Andreas,

I tried to access to your website but I got "Ungültiger Benutzername".

Please, just upgrade WooPrice Calculator to the latest release now (>= 1.2.17), and check if the problem has been solved.
Last Edit: 1 year 5 months ago by Enrico.

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1 year 5 months ago #208 by Enrico
Enrico replied the topic: [SOLVED] Product showing zero in cart
Hi Andreas,

Yes, got it ;) . I think that the problem of Rob is the same of your.

Once solved the problem of Rob, I'll fix your problem also.

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1 year 5 months ago #207 by Andreas Hofer
Andreas Hofer replied the topic: [SOLVED] Product showing zero in cart
Hi Enrico,

did you get the credentials to our site?
I've sent them to you last week.
We've installed the shop form scratch with the latest releases.
May we are lucky and get some advices :)

thanks

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1 year 5 months ago #206 by Enrico
Enrico replied the topic: [SOLVED] Product showing zero in cart
Hi Rob
The last release of 04/04/2017 really was a major release with a lot of changes made!

I’m quite sure that the "Total errors" has been fixed, but I would make some additional checks be sure that no other errors will come out.

Please, mail to me the FTP credential so I can fix other problems you could experiment directly in your environment.

Best practice should be try on a test environment first and then go in the production environment! ;-)
Do not forget that also WooCommerce advice to be sure that extensions should be compatible before upgrading.
The following user(s) said Thank You: Rob Haddix

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1 year 5 months ago #205 by Rob Haddix
Rob Haddix replied the topic: [SOLVED] Product showing zero in cart
Hi Enrico,

It is in a production environment but it is in maintenance mode so only admins can see it. So, maybe you would consider that "test environment"?

Thank you for looking into the problem

Rob

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1 year 5 months ago - 1 year 5 months ago #204 by Enrico
Enrico replied the topic: [SOLVED] Product showing zero in cart
Hi Rob,

I'm already investigating the problem. Is your website a test or production environment?

Could you give me a product page to work with?
Last Edit: 1 year 5 months ago by Enrico.

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1 year 5 months ago #201 by Rob Haddix
Rob Haddix replied the topic: [SOLVED] Product showing zero in cart
Hi Enrico,

I'll send credentials to your email shortly. I notice that Woocommerce had a major upgrade on 04/04/17 which is when my problem started, is that the reason this is happening?

Thanks
Rob

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1 year 5 months ago #200 by Enrico
Enrico replied the topic: [SOLVED] Product showing zero in cart
Hi Rob, Hi Andreas

I think I can help you to solve the problem on Tuesday.

In the meantime let me know your website access credentials (it's better a test environment) to hello@woopricecalculator.com

Best regards,
Enrico

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1 year 5 months ago #199 by Andreas Hofer
Andreas Hofer replied the topic: [SOLVED] Product showing zero in cart
Hey there,

I have the same problem like Rob Haddix.
The products with Wooprice Calculator are added with 0€ in my wallet.
May some people have an idea?

thanks!
Attachments:

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1 year 5 months ago #198 by Rob Haddix
Rob Haddix replied the topic: [SOLVED] Product showing zero in cart
I'll take my website out of maintenance mode in case you want to try it for yourself. Only the Business Cards and Postcards have the "Wooprice" spread sheets, all the other products are still under construction

www.datagrfx.com

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1 year 5 months ago - 1 year 5 months ago #196 by Rob Haddix
Rob Haddix created the topic: [SOLVED] Product showing zero in cart
When I add a (wooprice) product to my cart it shows the correct price but the total shows $0.00. If I add a product that is not a wooprice product (Fixed price) it works fine.

PLEASE HELP! my site is down :-(

Also, I wanted to let you know I have set the product (Regular price ($)) to 0 on the product page

www.datagrfx.com
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Last Edit: 1 year 5 months ago by Rob Haddix.

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