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Weight doesn't seem to be working

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2 months 2 weeks ago #1632 by Paul
Paul replied the topic: Weight doesn't seem to be working
Hi!
It looks you opened 2 topics.
Okay.
Did you map your weight field while you were setting the overwrite option?
If that doesn't work send your access of the website to altoswebsolutions.com/contact-us to take a look.
Best Regards,
Paul
AT556

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2 months 2 weeks ago #1629 by Oscar Ira
Oscar Ira created the topic: Weight doesn't seem to be working
I have installed the Pro version on my site www.bigdotprints.com/product/calculator/ and it does the simple calculation for the price and the weight. The problem I am seeing is it does not replace or override the weight value of wooCommerce for shipping calculations.
I am able to output the Weight with a simple formula (height x width x 2) and was expecting that would be my weight for my FedEx woocommerce plugin to pick up but it is not working :(
How can I get this to work? Can somebody look into and reply to this issue? I already set Overwrite WooCommerce Weight to my weight formula.
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