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WooPrice Calculator PRO
[SOLVED] XLSX Upload Failure
- Enrico
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3 years 10 months ago - 3 years 10 months ago #338
by Enrico
Enrico replied the topic: XLSX Upload Failure
Hi Wayne,
I'm glad you managed to solve the problem
Best regards,
Enrico
I'm glad you managed to solve the problem
Best regards,
Enrico
Last Edit: 3 years 10 months ago by Enrico.
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- Wayne Cooke
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3 years 10 months ago #337
by Wayne Cooke
Wayne Cooke replied the topic: XLSX Upload Failure
Enrico,
I think I have solved this problem, with help from my apache error log (/var/log/apache2/error.log).
The log indicated that I was missing some directories where the plugin was attempting to move uploaded files to. To fix it I manually created two directories:
wp-content/uploads/woo-price-calculator/docs AND wp-content/uploads/woo-price-calculator/style.
After that the error indicated that I was missing two php modules. To fix this I manually installed (sudo apt-get install):
php7.0-zip AND php7.0-xml
After installing these modules and a restart of Apache the calculator upload seems to be working.
Thanks for your reply.
Wayne
I think I have solved this problem, with help from my apache error log (/var/log/apache2/error.log).
The log indicated that I was missing some directories where the plugin was attempting to move uploaded files to. To fix it I manually created two directories:
wp-content/uploads/woo-price-calculator/docs AND wp-content/uploads/woo-price-calculator/style.
After that the error indicated that I was missing two php modules. To fix this I manually installed (sudo apt-get install):
php7.0-zip AND php7.0-xml
After installing these modules and a restart of Apache the calculator upload seems to be working.
Thanks for your reply.
Wayne
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- Enrico
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3 years 10 months ago #336
by Enrico
Enrico replied the topic: XLSX Upload Failure
Hi Wayne,
Could you please send to " altoswebsolutions.com/contact-us " your FTP and WP-admin credentials?
I will try to solve the problem directly in your website.
Best regards,
Enrico
Could you please send to " altoswebsolutions.com/contact-us " your FTP and WP-admin credentials?
I will try to solve the problem directly in your website.
Best regards,
Enrico
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