[SOLVED]Installing plugin error

Hello Aaron,

Yes, please send us your credentials here, use as subject "AT1623":

altoswebsolutions.com/contact-us

Kind Regards,
AT1623

I am having this same issue. Can I follow the same process and send my access credentials to altoswebsolutions.com/contact-us ?

Dear Steve,

What is your hosting provider?

Could you please send your development access credentials here?: altoswebsolutions.com/contact-us

Please add the following to the email subject: "AT1215"

Kind Regards,
Enrico
AT1215

Hi all,
Has anyone had trouble installing the plugin after using the free version?
Wordpress is saying the file exists and wont finish the install.

I have not got FTP to the site as it's hosted with Wordpress.

Any ideas?