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Error with conditional logic

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2 weeks 6 days ago - 2 weeks 6 days ago #2704 by Tim Hudson
Tim Hudson replied the topic: Error with conditional logic
Hi Enrico

Okay. I will have the clone ready after the weekend. I will send details using the method you provided.

Many thanks as always
Last Edit: 2 weeks 6 days ago by Tim Hudson.

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3 weeks 6 hours ago #2699 by Enrico
Enrico replied the topic: Error with conditional logic
Hello Tim,

Yes it's ok

Kind Regards,
AT1713

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3 weeks 1 day ago #2694 by Tim Hudson
Tim Hudson replied the topic: Error with conditional logic
Hi Enrico,

That would be tricky. Could we make a full copy of the website for you to instead diagnose the issue on?

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3 weeks 2 days ago #2690 by Enrico
Enrico replied the topic: Error with conditional logic
Hello Tim,

Please send us your test website credentials (wp-admin) here:

altoswebsolutions.com/contact-us

Using subject "AT1713"

Before sending credentials to us make a full backup copy of your website.

Kind Regards,
AT1713

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3 weeks 3 days ago - 3 weeks 3 days ago #2686 by Tim Hudson
Tim Hudson replied the topic: Error with conditional logic
I also have this issue appear on some calculators. It seems to just happen after a while. Some go for a long time functioning and others just stop responding to edits.

The only solution i have is to re-create the calculator with the same fields and spreadsheet from scratch.

I use version Version 2.4.4 (stable).
  • Downloading and importing the calculator as a zip does not fix this issue.

  • The issue is not fixed by trying another spreadsheet

  • The issue is not fixed by clearing the website cache as admin

  • The issue is not fixed by clearing cache in browser

  • The conditional logic on the front end functions as normal despite this
Last Edit: 3 weeks 3 days ago by Tim Hudson.

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2 months 2 weeks ago #2611 by Enrico
Enrico replied the topic: Error with conditional logic
Hello am_malte,

Could I ask you what WPC version are you using?

You can see it from the "Plugins" section.

Kind Regards,
AT1606

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2 months 2 weeks ago #2610 by am_malte
am_malte created the topic: Error with conditional logic
Hey,

for quite some time I have issues with the conditional logic now. For some calculators the buttons to edit the conditional logic for a specific field do not work anymore.
Could you please help?

Kind regards
Malte
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