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Export ZIP calculator don´t export a valid zip-file anymore

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1 week 6 days ago #2713 by Enrico
Enrico replied the topic: Export ZIP calculator don´t export a valid zip-file anymore
Hello Lennart,

There is no problem if you install it in another server. Support is garantee up to 3 websites.

But you can install the plugin on how many websites you want without any limitation (Of course support is not garantee after the third website).

Kind Regards,
AT1718

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2 weeks 14 hours ago #2711 by Lennart
Lennart replied the topic: Export ZIP calculator don´t export a valid zip-file anymore
I´m sorry, i mixed this problem with another one we have.
The problem still exist.
We have today switched to a newer version of xampp, and from 32 to 64-bit versions, to be able to use more of the servers hardware.
This didn´t make any difference. still corrupt zip-files.
Tomorrow we will try to import the hole site to a debian server and se if thats make any difference.
How dose it work regarding licence for the pro-version if we clone the site to another server for testing?

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2 weeks 23 hours ago #2708 by Enrico
Enrico replied the topic: Export ZIP calculator don´t export a valid zip-file anymore
Hello Lennart,

I'm sorry but I didn't understand, so the problem has been solved or are you having still problems?

Kind Regards,
AT1718

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2 weeks 1 day ago #2706 by Lennart
Lennart replied the topic: Export ZIP calculator don´t export a valid zip-file anymore
Hello
My Environment is still in development, and not accessible from outside my network.
Knock on wood, we have not had the problem again after we remade the calculator.
And we have stopped being several admins logged in and making Changes in WordPress at the same time.
I have not seen any recommendation regarding this, but it seems it made the database corrupt, and maybe that’s why this happened.

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2 weeks 6 days ago #2703 by Enrico
Enrico replied the topic: Export ZIP calculator don´t export a valid zip-file anymore
Hello Lennart,

The problem should be investigated more deeply.

Please send us the credentials of your test environment (We don't work on production websites).

You can send them here: altoswebsolutions.com/contact-us

Use "AT1718" as subject.

Kind Regards,
AT1718

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2 weeks 6 days ago #2701 by Lennart
Lennart replied the topic: Export ZIP calculator don´t export a valid zip-file anymore
Thank you Enrico, but it was not the answer to my question.
Byt now that i know how to attach i send you 2 screenshots of the problem i´m having.
/Lennart
Attachments:

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2 weeks 6 days ago - 2 weeks 6 days ago #2700 by Enrico
Enrico replied the topic: Export ZIP calculator don´t export a valid zip-file anymore
Hello Lennart,

If you need to upload a file here in the forum you can click on the dropdown icon of "Action" (See attached image).

After click on "Reply", so do not use the "Quick Reply" button.

You'll see the "Attachments" button.

Kind Regards,
AT1718
Attachments:
Last Edit: 2 weeks 6 days ago by Enrico.

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3 weeks 22 hours ago #2697 by Lennart
Lennart replied the topic: Export ZIP calculator don´t export a valid zip-file anymore
Hello David,
No, we have the Pro version, 2.4.4, using spreadsheets in calculation.
But i´m was not able to post on the other forum.

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3 weeks 22 hours ago #2696 by David Boyle
David Boyle replied the topic: Export ZIP calculator don´t export a valid zip-file anymore
Hi Lennart
I suppose you are talking about the free version.
If YES this request should be formulated on the WP Forum, anyway a specialist will revert to you very soon.
Thanks for coming
David
at1718

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3 weeks 1 day ago #2693 by Lennart
Lennart created the topic: Export ZIP calculator don´t export a valid zip-file anymore
Hello
Then i download a calculator as zip to make a backup of it, it don´t make a valid zip-file anymore.
A week ago it worked, and i don´t know what hapend.
the only thing that i can think of is that one calculator stop responding to edit conditional logic. this is now deleted and i rebuild a new one.

Where can i get more support regarding this?
The forum keeps telling me to register and sends me to homepage.

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