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Problems with seller window values ​​with a calculator enabled

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1 hour 41 minutes ago #2750 by David Boyle
David Boyle replied the topic: Problems with seller window values ​​with a calculator enabled
he deezign
Maybe you are right!
And that's why I wrote to one of your colleagues that if - during the live chat - our specialist will converge to your hypothesis, we will refund you the total amount of the chat booking and we will fix the bug, free of charge!

BTW...
It seems to me that your annual subscription is expired.
But, no problem at all, according to our new support policy providing the proof of your active subscription is not necessary anymore!
;-)
all the best
David
at1769

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1 day 20 hours ago #2747 by deezign
deezign replied the topic: Problems with seller window values ​​with a calculator enabled
This is not a customization but a bug introduced after the upgrade, will you charge for it?

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3 days 7 minutes ago #2744 by David Boyle
David Boyle replied the topic: Problems with seller window values ​​with a calculator enabled
Hi, Matthieuh,
Starting from December 1st, we changed our support policy.
When you need more explanations or any other kind of support, even if it seems an issue, you should book a chat with one of our specialists.
The smallest time-slot is 15 minutes and each time-slot will cost you 24.00 Euros to be paid in advance.
For customers that already paid one of our invoices in October or November, we will apply a discount of 8.00 euros.
This discount may be applied if you will provide us the invoice you already paid.
If during the chat, we realize you met a bug to be fixed, we will refund you the entire payment.
If you will accept an eventually customization proposal, the previous payments will be fully discounted.
If you are not interested in this commercial policy, please link to our refund policy to get money back.

We are also available to customize the plugIN into your application and for more detail, please link at our customization policy.

In this kind of development, you may ask even turnkey solutions.

best regards
David
at1769

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6 days 22 hours ago #2735 by matthieuh
matthieuh created the topic: Problems with seller window values ​​with a calculator enabled
Hello good afternoon.

I have problems with the plugin.
We have a showcase in our marketplace
A calculator is linked to all these products, and is returning the value on the front end of the $ 0 video page, as you can see.
When the product is opened, the actual value of the changes are correct.
Here are some images and the showcase link under test.
If you need access to find the problem, please let me know how to proceed.
Thank you very much in advance
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